How to customize how the callerid is displayed?

  1. Go to the page: General Settings
  2. Under system preferences, there is an option to select the caller id
  3. Incoming caller id is displayed when you are receiving calls:
    1. Blocked:  Show no caller id
    2. Caller id:  Display the caller id of the caller
    3. DNIS:  Display the number that is being called
    4. 0+Caller id:  Display the caller id with the zero attached to it
  4. Outbound Caller id is displayed when a call is made from our VOIP phones
    1. We can display any number in your account
    2. We can show blocked caller id
    3. We can display your number as well as your name.
  5. Click on Save Changes button to save
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