Fax Basics

How does Internet  fax works? 

Allows you to send and receive faxes via email or through your online account. 

How to get fax number?

Fax activation will be done by request.You can send a ticket, email, chat or contact us via phone to request one. 

  • Local number takes 2-4 business days activation.
  • Toll-free  takes 1-2  business days activation.
  • You can port in your existing fax number.

How to receive faxes?

Receiving a fax is as easy as opening email. You will receive an email with a PDF or Docx attachment to an email address you specify for your account or you may also access your faxes by logging into your Callture account anytime.

To change  the email where you want  to be notified,you need to log-in to your Callture account and click on Fax, sub menu Fax inbox.




Alternatively, you can access your incoming faxes through your online account  wherein you can download or preview the file received.



How to send faxes?

Still requires you to log-in on your account. Important Note: Make sure that the pages you are sending are in either A4 or letter size and portrait format and it must be a *.doc, *.docx or pdf file.

To send fax on top menu,click on Fax ,sub menu Send Fax - Add the fax number,upload the file or you may also add Cover page and Preview before clicking Send Fax.



How to access logs for the  Faxes that I sent?

On top menu,click on Fax ,sub menu Fax Outbox.This is where you can access your sent logs and lastly you have an option to Preview or Resend it.



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