To transfer an existing local number to us,you need to submit some documents.When submitting a local port request please ensure the following information is provided in the LOA. (LOA Attached)
-End user name/company name: (As shown in the bill copy)
-Service address: (As shown in the bill copy)
-Billing Telephone number (BTN): The Main number used for billing purposes/contact number with the current provider
-Current provider name: ie: AT&T, Bell, Verizon etc.
- Existing account for current provider
- Number to be ported
- Bill Copy not older than 60 days: If the bill copy is not available please provide the CSR (customer service record) This is the information the current provider will have for the number to be transferred
** If the number belongs to a Reseller, the CSR information will also be require to avoid any delay or rejections during the porting process
Please email the documents to firstname.lastname@example.org or fax it to 702-789-0148
LOA can also be upload it online during the sign up process
The tentative port time for local Canadian numbers is 7 business days. (If the transfer is rejected it could delay the process to 14-20 days. Updates will be provided during the process
The tentative port time for US local numbers is 10-15 days. If the transfer is rejected, it could delay the porting process to 20-30 days. Updates will be provided during the process
** If adding multiple numbers please email the spreadsheet along with the LOA to email@example.com
Below is the sample LOA form.