Auto Provisioning-Polycom VVX 410 2200-46162-025


Polycom VVX 410 2200-46162-025


How to obtain IP

Home - Settings - Status - Network - TCP/IP Parameters


How to Factory reset  via the  Phone 


Press and hold the dial pad keys 1, 3, and 5 simultaneously during the Updater process until the password prompt appears. Enter the administrator password to initiate the reset. Resetting to factory defaults will also reset the administrator password to 456.


How to Auto-provision


For this example, we will be using a Polycom Vvx500. However, the web interface for Polycom are very similar and would follow very similar steps.

Before configuring the phone to be auto provisioned, the following must have been completed.

a) If you are connecting to a voip phone through a web interface, please make sure that the computer is on the same network as the phone.

 b) Try to do auto provisioning by following the procedure below and rebooting the phone. If that does not work, you can set up the phone manually by following the article on manually configuring the phones.

Log into the phone's web UI (using the phone's IP address).

  1. Go to Settings.
  2. Choose Provisioning server.
  3. Server type HTTP.
  4. Server Address

 For  DHCP Menu

  1. Boot Server  Static.
  2. Click "Save ".
  3. Click "Reboot".


How to transfer calls


To perform an attended transfer:  

1. When on a call, press Transfer. The active call is held.  
2. Place a call to the person you want to transfer the call to.
3. When you hear the ring-back sound, press Transfer to complete the transfer. Or, if you want to talk with the person before the transfer completes, connect and talk with the person, and then press Transfer. To cancel the transfer before the call connects, tap Cancel.  



To perform a blind transfer:  

1. When on a call, press and hold Transfer.
Highlight Blind and press Select. The active call is held.   

3. Place a call to the person you want to transfer the call to. The call automatically transfers to the person you specified.


To perform a direct transfer to voicemail:  

1. When on a call, press Transfer. The active call is held.  
2. Press Blind and place a * in front of the extension number (ex *1001).

If you don’t see Blind, press More, and then Blind.  The call automatically transfers to the select voicemail box you specified.




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